FAQs/Help

Please follow these instructions to enable Java though your Web browser:

Chrome

Please complete the following instructions to activate and enable JavaScript in Chrome.

PC

1. Select Customize and control Google Chrome (the icon with 3 stacked horizontal lines) to the right of the address bar
2. From the drop-down menu, select Settings
3. At the bottom of the page, click Show advanced settings…
4. Under Privacy, select the Content settings… button
5. Finally, under the JavaScript heading, select the Allow all sites to run JavaScript radio button

MAC

1. Select the Chrome menu item from the Apple/System bar at the top of the screen.
2. From the drop-down menu, select Preferences...
3. On the left, select Settings
4. At the bottom of the page, click Show advanced settings…
5. Under Privacy, select the Content settings… button
6. Finally, under the JavaScript heading, select the Allow all sites to run JavaScript radio button

Internet Explorer 4.x and Up

1. Click "Tools" --> "Internet Options"
2. Select the Advanced Tab, and scroll down to "Java (Sun)"
3. Check the box next to the Java version
4. Next, select the Security Tab, and select the "Custom Level" button
5. Scroll down to "Scripting of Java applets"
6. Make sure the "Enable" radio button is checked.
7. Click OK to save your preference.

Internet Explorer 7.0, you must first enable JavaScript.

 

1. Open your browser (I.E. 7.0)
2. Click on Tools button (it is located in the upper right part of the screen)
3. Select Internet Options.
4. Click on Security tab.
5. Click on Custom Level.
6. Scroll down until you see section labeled Active Scripting.
7. Select Enable.
8. Click OK to save changes.
9. Confirm Yes and click OK.
10. Close and restart the browser.

Mozilla

1. Open Firefox.
2. At the top of the Firefox window, click on the Tools menu, and select Options....
3. Select the Content panel.
4. Make sure that Enable Java is selected.

Netscape 7.x

1. From the menu bar, choose Edit --> Preferences
2. Select the Advanced category
3. Check the box labeled "Enable Java"
4. Click OK to save your preference.

Netscape 4.x

1. From the menu bar, choose Edit --> Preferences
2. Select the Advanced category
3. Select "Certificates"
4. Check the box labeled "Enable Java"
5. Check the box labeled "Enable Java Plug-in"
6. Click OK to save your preference.

Other Web Browsers

Firefox 0.8 and Up

1. Start Mozilla Firefox browser or restart it if it is already running.
2. Select Tools > Options.
3. Dialog box: Options
4. Click Web Features > Select Enable Java

AOL 3.x and Up
Please refer to our Help page on AOL Issues with Java software.

Opera 4.x and Up

1. Opera for Windows does not use Java, but an embedded version already inside the Opera Web browser.
2. Opera for other platforms may supports Java . Please consult your Opera platform documentation.
3. For further information, please review the following Opera Support article:
   ????Support for Java software in Opera