Return Policy Guidelines of GunsInternational.com Unless the buyer and seller agree to modify, as may be the case in a new gun, layaway and for used guns it must be clearly marked in the listing as No Return, the return policy is three (3) calendar days from the day the item(s) are received by the buyer or delivered to the FFL acting for the buyer. The item may be returned for any reason, but the buyer must notify the seller within the three (3) calendar day inspection period. The buyer must start the return within the next four (4) calendar days to receive a complete refund, less all shipping, transaction fees and FFL charges. In other words shipping must start within one week of receipt of the item(s). The return shipping must be of equal shipping level, including insurance i.e.. Priority, Express, Blue Label etc. The return item MUST be in the same condition as when shipped to the buyer. This is an inspection period only, a gun is not to be fired or disassembled. Sellers written permission is required to allow the buyer to take down a takedown model during the inspection period. Upon the receipt and inspection of the returned gun, the seller agrees to issue a prompt refund. Recommendation: Confirm purchase with all details via the Contact Seller form within the listing and print out the listing for your records. Any modification of the 3 day return policy must be in writing by both buyer and seller.
The shipper of the gun or gun part who does not purchase insurance accepts the risk of damage or loss, , be it the seller shipping initially or the buyer returning.
In the event a firearm or other purchase arrives damaged in shipping, the shipper and receiver must cooperate fully to file a damage claim with the carrier. Typically, the firearm and packing is inspected at the receivers address. However, the shipper is responsible to file the claim. No action should be taken until the carrier has instructed on how to proceed. Neither shipper nor receiver will impede the claim. Refunds are not contingent upon the claim. In the event the buyer receives a damaged firearm, the seller will not wait for the claim to be processed to issue the buyer a full refund. In the event the firearm is damaged when a buyer is returning a firearm to the seller they will need to proceed with the claim for their refund.