Frequently Asked Questions

Browser Compatibility - Is your browser compatible

If your browser does not support the newer TLS 1.1 or 1.2 versions, replace or upgrade the browser with a more recent or supported version.
For additional information regarding the most commonly used desktop or mobile browsers, refer to the table below:

BROWSER	COMPATIBILITY NOTES
MICROSOFT INTERNET EXPLORER (IE) REVIEW ENABLING TLS 1.1, 1.2 IN INTERNET EXPLORER FOR MORE DETAILS. To change the settings in IE 8, 9 or 10: Go to Tools and select Internet Options. Select the Advanced tab in Internet Options. Enable(check) TLS 1.1, TLS 1.2 and also disable (uncheck) SSL 3.0 for additional security. Click on Apply and OK to complete the procedure.
Desktop and mobile IE version 11	Compatible with TLS 1.1 or higher by default If you see the "Stronger security is required" error message, you may need to turn off the TLS 1.0 setting in the Internet Options > Advanced Settings list.
Desktop IE versions 8, 9, and 10	Compatible only when running Windows 7 or newer, but not by default. Review the Enabling TLS 1.1 and TLS 1.2 in Internet Explorer above to enable TLS 1.1 or higher encryption. Windows Vista, XP and earlier are incompatible and cannot be configured to support TLS 1.1 or TLS 1.2.
Desktop IE versions 7 and below	Not compatible with TLS 1.1 or higher encryption. Upgrade IE
Mobile IE versions 10 and below	Not compatible with TLS 1.1 or higher encryption.
Microsoft Edge	Compatible with TLS 1.1 or higher by default.
MOZILLA FIREFOX COMPATIBLE WITH THE MOST RECENT VERSION, REGARDLESS OF OPERATING SYSTEM.
Firefox 27 and higher	Compatible with TLS 1.1 or higher by default.
Firefox 23 to 26	Compatible, but not by default. Use about:config to enable TLS 1.1 or TLS 1.2 by updating the security.tls.version.max config value to 2 for TLS 1.1 or 3 for TLS 1.2.
Firefox 22 and below	Not compatible with TLS 1.1 or higher encryption. Update Firefox
GOOGLE CHROME COMPATIBLE WITH THE MOST RECENT VERSION, REGARDLESS OF OPERATING SYSTEM.
Google Chrome 38 and higher	Compatible with TLS 1.1 or higher by default.
Google Chrome 22 to 37	Compatible when running on Windows XP SP3, Vista, or newer (desktop), OS X 10.6 (Snow Leopard) or newer (desktop), or Android 2.3 (Gingerbread) or newer (mobile).
Google Chrome 21 and below	Not compatible with TLS 1.1 or higher encryption. Update Chrome
GOOGLE ANDROID OS BROWSER
Android 5.0 (Lollipop) and higher	Compatible with TLS 1.1 or higher by default.
Android 4.4 (KitKat) to 4.4.4	May be compatible with TLS 1.1 or higher. Some devices with Android 4.4.x may not support TLS 1.1 or higher. Update Android
Android 4.3 (Jelly Bean) and below	Not compatible with TLS 1.1 or higher encryption. Update Android
APPLE SAFARI
Desktop Safari versions 7 and higher for OS X 10.9 (Mavericks) and higher	Compatible with TLS 1.1 or higher by default.
Desktop Safari versions 6 and below for OS X 10.8 (Mountain Lion) and below	Not compatible with TLS 1.1 or higher encryption. Update Safari
Mobile Safari versions 5 and higher for iOS 5 and higher	Compatible with TLS 1.1 or higher by default.
Mobile Safari for iOS 4 and below	Not compatible with TLS 1.1 or higher encryption. Update Mobile Safari

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